Enquiry automation platform
Turn more enquiries into customers.
Enquire Core helps businesses respond to, qualify and convert incoming enquiries — automatically.
Capture every opportunity, reduce manual follow-up and move customers towards the next step faster.
Sarah Mitchell
3-bed property · Portsmouth
- Budget
- £350,000–£400,000
- Intent
- Looking to buy
- Preferred viewing
- Saturday
- Source
- Website enquiry form
Lead summary
High-intent buyer looking for a 3-bedroom property in Portsmouth. Budget up to £400k. Customer is available for a viewing on Saturday.
Team notification
Sent to James (Sales) · 2 min after enquiry
Next step
Viewing request confirmed · Sat 11:30
The problem
Every enquiry is an opportunity.
Customers don't always wait around. When an enquiry sits unanswered, gets lost in an inbox or requires several manual follow-ups, businesses can lose valuable opportunities.
Slow responses
Enquiries that arrive after hours or during a busy day can wait longer than the customer is willing to.
Manual follow-up
Chasing basic details over several calls and emails takes time your team could spend on live opportunities.
Missed opportunities
When an enquiry gets lost in a shared inbox, the interest is real but the conversation never starts.
How it works
From enquiry to action.
One consistent journey behind every enquiry — set up around the way your business already works.
- 01
Capture
Collect incoming customer enquiries through the business's existing enquiry process.
- 02
Qualify
Ask the right questions and collect the information the business needs.
- 03
Connect
Create a clear lead summary and notify the appropriate member of the team.
- 04
Book
Help move the customer towards the next step, such as a viewing, consultation or appointment.
Features
Everything your team needs to handle enquiries better.
Instant Response
Respond to new enquiries quickly so customers aren't left waiting.
Smart Qualification
Collect the information your team needs before they spend time following up.
Lead Summaries
Turn enquiry responses into clear, useful summaries for your team.
Appointment Coordination
Help move qualified customers towards the right appointment or next step.
Team Notifications
Keep the right people informed when a new opportunity arrives.
Automated Follow-Up
Keep conversations moving when a customer hasn't completed the next step.
Solutions
Built for businesses that rely on enquiries.
Starting with estate agents.
Estate agents handle a constant flow of property enquiries. Enquire Core helps streamline the journey from initial enquiry to qualified lead and viewing.
Estate agents are our initial focus, not our only market — the same core system is built to adapt to other enquiry-driven businesses.
See Enquire Core for Estate AgentsExample enquiry journey
Property enquiry
Customer details
Buying / letting requirements
Budget
Preferred viewing time
Lead summary
Agent notification
Viewing confirmation
Industries
One core system. Multiple industries.
The way businesses handle enquiries varies by industry. The underlying problem is often the same: respond quickly, gather the right information and move the customer towards action.
Estate Agents
Turn property enquiries into qualified viewing opportunities.
Initial focus
Cleaning Companies
Collect job requirements and move customers towards quotes or bookings.
Designed to expand into
Home Services
Qualify jobs and arrange site visits more efficiently.
Designed to expand into
Automotive
Turn vehicle enquiries into test drives and sales conversations.
Designed to expand into
Professional Services
Capture enquiries, qualify prospects and arrange consultations.
Designed to expand into
Outcomes
Give your team more time to focus on customers.
Less manual admin.
More time for opportunities.
- Faster initial responses
- Better-qualified enquiries
- Clearer information for staff
- Less repetitive admin
- More consistent follow-up
- Smoother customer journeys
Product preview
See every enquiry clearly.
An example of how a qualified enquiry reaches your team — the details, the summary and the next step in one place.
Sarah Mitchell
3-bed property · Portsmouth
- Budget
- £350,000–£400,000
- Intent
- Looking to buy
- Preferred viewing
- Saturday
- Source
- Website enquiry form
Lead summary
High-intent buyer looking for a 3-bedroom property in Portsmouth. Budget up to £400k. Customer is available for a viewing on Saturday.
Team notification
Sent to James (Sales) · 2 min after enquiry
Next step
Viewing request confirmed · Sat 11:30
Why Enquire Core
Built around the way your business works.
Your process
Configure the enquiry journey around the information your business actually needs.
Your team
Make sure the right information reaches the right person.
Your customers
Give customers a faster, clearer journey from enquiry to action.
Ready to handle enquiries differently?
See how Enquire Core could fit into your existing customer journey.